Handmade rugs may have slight differences in color and design from the image that you see in the catalog. Depending on the angle from which you view them, rugs may look darker or lighter. These characteristics simply enhance the uniqueness of the work.
Hand-tufted or hand-knotted rugs may have clippings on them because the yarns have been hand cut.
If it is a hand-hooked rug, you may see a piece of yarn sticking up on the surface. Do not pull on it or it may unravel. Simply slip the loose yarn down under another one of the loops using a crochet hook.
Rugs made of wool that have been confined to their packaging may smell musty; similarly, chemicals used to set the dyes may cause an odor. Plan to allow ample time for your rug to air out before use.
Rugs are rolled for shipment. Please allow time for the rug to relax.
Basic Care & Use
Vacuum regularly and rotate annually. Do not use a beater bar machine, as it will loosen the rug fibers over time. We recommend the use of a rug pad to protect the rug and the underlying surface and to prevent color transfer.
For minor spills, clean immediately by blotting with a cloth or sponge. For rugs used over carpeting, remove the rug from the carpeting before cleaning and do not put back onto the carpet until the rug is completely dry. For major spills, professionally clean.
Do not place the rug in damp areas or moisten the rug with liquids, as dampness may cause deterioration. To help prevent fading, do not place the rug in areas of direct sunlight.
To help protect the backing, roll the rug when storing; do not fold. Whether imported or made in the USA, your rug's design and craftsmanship are superb. With proper care it will add beauty and charm to your home for years to come.
