Rug Care Tips

Rug Characteristics

1. Handmade rugs may have slight differences in color and design from the image that you see in the catalog. Depending on the angle from which you view them, rugs may look darker or lighter. These characteristics simply enhance the uniqueness of the work.
2. Hand-tufted or hand-knotted rugs may have clippings on them because the yarns have been hand cut.
3. If it is a hand-hooked rug, you may see a piece of yarn sticking up on the surface. Do not pull on it or it may unravel. Simply slip the loose yarn down under another one of the loops using a crochet hook.
4. Rugs made of wool that have been confined to their packaging will need to be aired out before use. Please allow ample time for your rug to air out.
5. Rugs are rolled for shipment. Please allow time for the rug to relax.

Basic Care & Use

1. Vacuum regularly and rotate annually. Use a suction-only vacuum with the beater bar turned off. A low suction setting is best to prevent damage. You can also use a handheld vacuum tool for more control. Avoid using upright vacuums, as they can pull fibers and cause damage. A soft broom, manual sweeper, or floor lint roller are also gentle and effective options.
   
2. We recommend the use of a rug pad to protect the rug and the underlying surface and to prevent color transfer.
   
3. For minor spills, clean immediately by blotting with a cloth or sponge. For rugs used over carpeting, remove the rug from the carpeting before cleaning and do not put back onto the carpet until the rug is completely dry. For major spills, professionally clean.
   
4. Do not place the rug in damp areas or moisten the rug with liquids, as dampness may cause deterioration. To help prevent fading, do not place the rug in areas of direct sunlight.
   
5. To help protect the backing, roll the rug when storing; do not fold.
   
6. Note for wool rugs: Shedding of loose fibers is normal and will diminish over time with regular vacuuming. Expect the most shedding to occur within the first few months.