Privacy & Security
Your Privacy Rights
Information We Collect
We may collect information (including name, address, email address, telephone
number, email address, transaction information, credit card information and
date of birth, as well as information you provide to us about other persons)
when you:
• Place an order with us for yourself or as a gift
• Create or maintain an account
• Return an item or make an exchange
• Inquire about our products or services
• Request a catalog
• Receive a gift package
• Create an account
• Receive email promotions
• Enter a contest, sweepstakes, or other promotion
• Are referred to us through a marketing promotion
• Participate in a marketing survey, promotion or event
• Activities similar to the above
We maintain this data, along with a record of your purchases, in a secure
database. We may combine this information with data that is publicly available,
as well as data that we receive from other sources, including from mailing
lists and other information obtained from third parties.
We also gather information about how you navigate through our Web site or
advertisements, including content served by us or on our behalf on other web
sites. This includes information gathered with "cookies" and/or other
online tools such as "pixel tags" which may enable us to re-market to
website visitors whether or not they give us their personally identifiable
information. As technology evolves, we may use similar tools to measure such
activity. More information about cookies and pixel tags is provided below.
We may also use these tools to collect data about our email promotions. For
example, we may receive a confirmation when you open email from us. We may also
contract with other companies who use cookies or other online tools such as
pixel tags to measure the performance of a marketing effort on our behalf.
We gather information from the following categories of third party sources:
search engines such as Google and Bing; social networking sites such as
Facebook, X, Twitter, Pinterest and Instagram; data analysis companies; and
marketing, promotional, advertising, retargeting and remarketing service
providers. Third parties may use cookies, pixels, unique identifiers and
similar technologies for online behavioral advertising, remarketing and
retargeting purposes. Our Web site uses Google Analytics and may be able to see
a user’s referring site. To opt out of Google Analytics, visit the Google
Analytics opt-out page found at https://tools.google.com/dlpage/gaoptout and
install the add-on for your browser. For more details on installing and
uninstalling the add-on, please see the relevant help resources for your
specific browser.
Using Information We Collect We always want to provide you with the best
possible shopping experience and fulfill your orders exactly as you've
requested, as well as to provide you with promotions that are most likely to be
of interest to you. To do this, we collect information that allows us to:
• Process and track your order
• Provide the services you request
• Contact you about the status of an order
• Send you catalogs or promotional offers
• Send you email updates
• Identify your product and service preferences
• Customize our communications to you
• Provide information concerning product recalls or products you have purchased
• Improve our merchandise selection and customer service
• Better fraud prevention or detection
Information We Share with Others
We contract with other companies that provide services in the following
categories: shipping, name, address, email address, and/or telephone number
verification, email distribution, market research, promotions management and
payment processing. We provide these companies with only the information they
need to perform their services and work closely with them to ensure that your
privacy is respected and protected. These companies are prohibited by contract
from using this information for their own marketing purposes and from sharing
this information with anyone other than us. From time to time, we make your
contact information available for marketing to reputable retailers whose
products we believe will be of interest to you. We may also share personal
information with third-party marketing partners for commercial and advertising
purposes. As explained below, if you prefer that we do not share
information with these companies, please contact us by email, telephone, or
mail using the contact information below and we will honor your request. We may
also disclose specific information upon governmental request, in response to a
court order, or when required by law to do so. We may also disclose such
information where we believe it is reasonably necessary to protect us, our
customers, and others from financial or physical harm. We may also share
information with companies assisting in fraud protection or investigation, but
we do not provide information to these agencies or companies for marketing or
commercial purposes. Our business might be also purchased or sold. In such
transactions, customer information generally is one of the transferred business
assets, but remains subject to the promises made in our privacy policy (unless,
of course, the customer consents otherwise).
Your Privacy Rights: Respecting Your Choices
We offer you choices about the information you receive from us. If you prefer
not to receive catalogs or marketing emails from us, or if you prefer to
receive them less frequently, please contact us by phone, email, or mail using
the contact information below and we will honor your requests. If you wish
to review, update, or delete your personal information, you may do so by
contacting us using the contact information below. You can also unsubscribe
from our marketing emails using the link provided in each marketing email we
send. We also offer you a choice about whether we share your personally
identifiable information with others for their direct marketing uses. If you
prefer that we not do so, please let us know and we will honor your request.
Our company and trusted third parties also may share with one another anonymous
versions of user information collected at this site. We may use that
information to link to and issue anonymous cookies containing demographic or
intent-based data for online behavioral advertising purposes. Such cookies do
not contain personally identifiable information. While our website does not
recognize a browser’s “do not track” setting, you do have choices about
behavioral advertising. If you would like to opt out of online behavioral
advertising, you may do so by visiting http://networkadvertising.org/choices.
The following is our designated contact information for communications
regarding these choices: Touch of Class 709 West 12th Street Huntingburg, IN
47542-8915 We can also be reached via email at service@touchofclass.com or by
telephone at 812-683-3707 or 800-457-7456. With regard to catalogs and catalog
mailings, please be sure to provide us your exact name and address, or the mailing
label from your catalog, so that we can be sure to identify you correctly.
Because promotions are planned in advance, it may take a reasonable time for
your requests to become effective. If, due to human error, you continue to
receive unwanted communications, please contact us again and we will make every
effort to correct the situation.
Reviewing and Updating Your Information
Upon request we can also provide site visitors with access to transaction
information and contact information that we maintain about them and the ability
to correct certain errors in that information. Some of this information and the
ability to correct it may be available online to account holders.
Please contact us for more details.
Information About Cookies and Pixel Tags
A cookie is a small data file that is stored by your Web browser on your
computer. Cookies enable you to place an order on our Web site. They also allow
us to enhance and personalize your online shopping experience, so that the
information you receive is more relevant to you.
For example, we use cookies to:
• Remember what items are in your cart
• Recognize you when you return to our Web site
• Study how our visitors navigate through our Web site and which products they
request in site or web searches
Pixel tags – tiny graphic images – to tell us what parts of our Web
site you have visited or to measure the effectiveness of any searches you may
do on our site. Pixel tags also enable us to send you email in a format you can
read and let us know when you have opened an email message from us.
Links to Other Sites
Occasionally we provide links on our Web site to other sites to enhance the
functionality and shopping experience. These sites operate independently of us
and have established their own privacy and security policies. For the best
online experience, we strongly encourage you to review these policies at any
site you visit.
Security
It is our intent to protect against the loss, misuse, or alteration of
information we collect and maintain. We use a variety of current technologies
and processes for protection of that data.
Privacy of Children on Our Web Site
Our Web site is not intended for use by children under the age of 18, and we do
not knowingly collect personal information from children under the age of 18.
Notice of Policy Changes
We may update this privacy policy from time to time, and will notify of changes
by posting the revised policy to our website. We encourage you to review our
privacy policy periodically. Information we collect from you will be used in
accordance with the privacy policy in effect at the time the information was
collected.
Questions or Comments?
For questions, comments or assistance, we invite you to contact us.
If you feel that this site is in any way not following its stated information
policy, we also urge you to contact us so that we can address your concerns
promptly.
We hope to answer any questions to your satisfaction, but should you ever want
to contact a third-party regarding our privacy practices, you may email the
Direct Marketing Association's Committee on Ethical Business Practices at ethics@the-dma.org. The DMA is the oldest
and largest association for consumers and companies with interest in direct
marketing.
Effective Date
This policy is effective as of July 14, 2025.
Your Privacy Rights
The laws of your state may provide you with certain rights regarding your
personal information. Because we value your privacy, we honor privacy requests
from all U.S.-based customers.
You may request that we disclose certain information to you about our
collection and use of your personal information over the past 12 months. Once
we receive and verify your request, we will disclose to you:
- The categories of personal information we collected about you.
- The categories of sources from which the personal information is collected.
- The specific pieces of personal information we collected about you.
- Our business or commercial purpose for collecting or selling any personal information.
- The purposes for which the categories of personal information we collected will be used.
- The categories of third parties with whom we share personal information.
- If we sold or disclosed your personal information for a business purpose; and, if so, any categories of personal information that were sold or disclosed, and the categories of any third parties to whom personal information was sold or disclosed.
You may request that we delete any of your personal
information that we collected from you and retained, subject to certain
exceptions. Once we receive and verify your request, we will delete (and direct
our service providers to delete) your personal information from our records,
unless an exception applies.
We may deny your deletion request if retaining the information is necessary for
us or our service providers to:
- Complete the transaction for which we collected the personal information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our agreement with you.
- Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
- Debug products to identify and repair errors that impair existing intended functionality.
- Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
- Comply with the California Electronic Communications Privacy Act. Enable internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
- Comply with a legal obligation.
- Make other internal and lawful uses of that information that are compatible with the context in which you provided it.
You may request that we correct, rectify and/or update any
of your personal information that is incorrect, incomplete, or out of date.
Once we receive and verify your request, we will correct (and direct our
service providers to correct) your personal information in our records.
To exercise the rights described above, please submit a verifiable request using one of the following methods:
- Call us at 800-457-7456
- Email us at service@touchofclass.com
- Write to us at: Touch of Class; Request for Removal/Request for Disclosure; 709 W 12 St Huntingburg, IN 47542
Please include contact information – name, mailing address,
email address, phone number, so that we may acknowledge receipt, verify their
request, and provide confirmation.
Only you or a person that you authorize to act on your behalf may make a
verifiable consumer request related to your personal information. However, you
may also make a verifiable consumer request on behalf of your minor child.
You may make a verifiable consumer request up to two times
within a 12-month period, without charge. Unfortunately, we cannot respond to
your request or provide you with personal information if we cannot verify your
identity or authority to make the request and confirm that the personal
information relates to you. Making a verifiable consumer request does not
require you to create an account with us. We will only use personal information
provided in a verifiable consumer request to verify the requestor's identity or
authority to make the request.
We try to respond to a verifiable consumer request within 45
days of its receipt. If we require more time, we will inform you of the
reason and extension time period (up to 90 days). Any disclosures we provide
will only cover the 12-month period preceding receipt. The response we provide
will also explain any reasons we cannot comply with a request, if applicable.
If you wish to opt–out of the sale of personal information, please use the
following link: service@touchofclass.com
. If exercised, the decision to opt–out will be valid for 12 months, at which
time we may request that you authorize the sale of personal information again.
If your request is denied in whole or in part, you may appeal your decision within 30 days. We will review and respond to your request within 45 days, and if your appeal is denied, we will provide you with an explanation of our reasons and a description of any further rights you may have at that time.
We will not discriminate against you for making privacy requests. Unless
permitted by applicable state law, we will not:
- Deny you goods or services.
- Charge you different prices or rates for goods or services, including through discounts or other benefits, or imposing penalties.
- Provide you a different level or quality of goods or services.
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.