Originally I only ordered one, thinking I'd complement with other throw pillows. It didn't quite look right, so ordered a second one. Then I discovered that the pillow patterns did not match and I needed them to with the way I was putting them in front of the shams on the bed. Touch of Class went above and beyond to find two that matched. They held the two pillows until I returned the other mismatched ones. It took a while to work through it, but all in all, the matching pillows arrived and the look is what I wanted. Their customer service to help resolve my issue was wonderful!!!