I have had all kinds of payment problems. I had five hackers try to take money out of my account. Your customer Service representatives were very understanding each and every time. They did not embarrass me at all. The bank had closed my account so the hackers couldn't try again. I love your products. I have been shopping with you for many years. I will continue to do so. You offer high quality products, and great, courteous customer service. Respectfully.