My first purchase and I'm thrilled to have found something that fits my needs and taste so perfectly! Service is superior as well.
I bought this rug for my bathroom, having had a similar one in the past. The color is perfect and the rug is very good quality. Pleased with this product.
I have other rugs like this and needed this size, it is perfect for what I needed.
The "Rose" color appeared much darker and brilliant in the catalog photo, but the actual color is much more like mauve... it looks faded.
I purchased the 3'6''x 5'6'' Parisian Blue rug for my bedroom which is a soft shade of blue. While I am satisfied with the rug itself overall, the color of the rug does not match the color displayed in the catalog. It has more of a greenish tone to it. If I had known this I would have probably have ordered the Midnight Blue. It is too much of a hassle to return it, so I am going to keep it, but I would advise prospective buyers to order a swatch. I am sorry that I didn't. I might still order the Midnight Blue, and put the one I purchased in another room, but I would ask for a swatch, so I could see the color before making another investment in another rug.
matches our other area rugs
I bought this to match the one that I already have
my wife wanted a small for door way. i saw this one in your book. she is very pleased with it.
Very disappointed in the rug. The color was green not blue. Color not even close to picture or what I would expect for blue.
Super Rug! Lovely pattern, plush and Green, and does not have the awful tassels that other rugs of this type have on the ends. Plan to order more later.
I have a couple of smaller rugs of the same.
Great plush rug. Exactly as advertised.
Love the rug, bought the size for either side of the bed, great!
Beautiful and it is what I have been looking for.
I have a pink & blue bathroom that it's perfect for!
Good quality rug for my large foyer of my home, at an affordable price. Colors are vibrant and beautiful.
We bought this rug in a small size to fit a powder room bathroom. The colors are bright as described. The problem with it is our cat loves it too much and uses it as a scratch pad. The bristles come out too easily so keeping it plush has been difficult. So our beautiful rug is now in a walk in pantry where the cat can't get it.
the rug is absolutely beautiful - I love it.
Needed a small rug for a landing. This rug is thick, comfortable to walk on, and very nice.
Loved it. It was as listed as exactly what I needed
I ordered and received the cream colored Serena Aubusson Rug. It is thick, heavy and lovely. The only problem I had with it are the black, smuggy, dirty spots that are along the outer edge of the rug. I will try to clean it with a rug cleaner.
The rug is beautiful, nice quality for the price.
I bought 2 of these and am extremely satisfied.
This rug is very high quality and just what I wanted. Wish a larger size was made.
got the ivory 8x11 gorgeous colors just like online would buy other rugs from this site if needed
This rug is exactly as it is shown in the picture so I am very pleased. it was delivered very quickly! excellent service. I just made more purchases yesterday. Very happy customer!
I bought 2 of the same rugs, one larger than the other. Both are very high quality, rich colors and I would highly recommend these to anyone looking for a plush luxurious area rug.
These rugs look better in person. Very rich colors and quality made.
These rugs look like the $800 rugs you buy at the Oriental Carpet store. Thick, soft and absolutely gorgeous!!
Color is even prettier than in the catalog and the rugs are thick and luxurious......I am really impressed with the quality and love my new rugs
I like the colors in this rug. It does a lot of shedding. This will stop as the rug ages, however for now it is quite annoying.
Nice quality rug that matched my other rugs. Appreciate your quick turnaround with my order.
My wife and I recently installed dark mahogany wood floor in a formal dining room and needed a dramatic floor covering.
We purchased the Aubusson Serena rectangle carpet (9X11) in Parisian Blue. It is ABSOLUTELY SPECTACULAR! The colors are VERY true to the website photo, and I can guarantee this carpet will instantly and dramatically transform any room. Delivery was quick, and the packaging was more than adequate.
While I have not had it long enough to make any comment as to durability, etc., it appears to be very well made, and when used with a rug pad, is VERY comfortable underfoot.
Rug more than exceeded my expectations! The colors were beautiful!
Recently I received 4 rugs. The original rug seemed to be a little dirty when I received it. Also the runner was a totally different ivory than the 3-6 rug.
It is so hard to find a nice purple rug, that's not too bright and not too garish.
This rug is absolutely beautiful with it's dusty purple color which looks just like the picture. It complements all the purple accents I have in my room and I would highly recommend it to anyone.
The rug is pretty although I don't think the color is as pretty as the catalog picture. The worst part was that it took forever to arrive,about 2 months and I was informed by postcard twice about the backorder, which was very annoying.
The rug appears to be made well, but the color is just
not what I expected. The rose color is dingy looking.
I was expecting a brighter pink shade. I think its too
pricey for the size and coloring.
This rug was exactly as I expected it to be. Even the color was the same. So many times I have ordered something and the color wasn't the shade I was anticipating. This was a critical match!
i bought this rug to match another rose-colored aubusson rug. this one was pale pink...not a match. also the quality isn't as good. also, took 5 months to get it.
The backing on the first rug had some unraveling issues. They sent a replacement and OMG it was filthy dirty. I can't believe they didn't check it before it left the warehouse. Still waiting for my credit.
Great Colors...however, backing of rug was defective. Sending back and hopefully replacement won't have same issues.
Needed a small rug to go in front of a door to 'catch' dog footprints before they got to my hardwood floor...I was surprised at the quality of this rug...it is very plush and the colors are perfect.
I bought this for my bedroom. The colors are brilliant . It was delivered on the promised date. I have bought similar rugs before in different colors. They are all beautiful. I will likely buy more in the future.
I liked the carpet, but was not able to match two previous patterns of this carpet purchased with the fringe. I was still able to use it, but not where I had initially intended.
not exactly the color I thought it would be
Quality of rug is excellent. it is better than we thought it was going to be.
The rug is fine, but it took 3 months to receive it.
Was disappointed in the quality and color of the rugs
dislike, not color in book.
For the price I wasn't expecting perfection, but was hoping for a reasonable facsimile of this classic style.
First, the Paris blue I ordered is way off; it lacks that hint of peacock we associate with the style--more like a Federal blue which doesn't match French even remotely.
Second, what we love about Aubusson includes that gorgeous scrolling and detail. Here, however, is such a simplified, stylized version that it's an embarrassment in a formal room. Think of it as a K-Mart knock-off of a Gucci bag made out of plastic.
Not for me--or you if care about quality.
This rug was made with the major color of brown (which was made with a differnt shade of brown) half-way through, which is very difficult to live with. I am VERY disappointed with the rug. It also sheds A LOT when swept. I would return it if I could.
The large rug is thick and very comfortable to walk on. Although its colors are not as vivid as shown in the catalog, they are very lovely and go well with the rest of my decor. What I especially like about this rug is that it does not have any offensive chemical odors, only a slight new wool scent. A little over-priced, but well worth it!
This rug is great. It is thick and well made. I bought the emerald green and it is more forest green but that is fine. For the money, it is a great rug.
nap on rug has defects.
called about return.
never received an email telling me about shipping coverage as promised. I will return myself. as an interior designer with contacts in field, I am disappointed.
Free shipping was a major plus.
Very satisfied with the rug purchase, previously purchased a round rug and the smaller matches it perfectly. I have purchased four rugs and happy with all of them, no disappointment whatever.
This was a very nice, thick rug. Unfortunately, it did have a flaw, and we returned it. We received a very timely credit. We ordered a replacement in a slightly different pattern and we love it.
I have similar rugs and bought again since I like them. Somehow I did not like them in this room, it could be because the color does not match, or the size. I am not sure.
The new rugs are of a good quality and look great.
I love Touch of Class, but have not had much success with their rugs. The colors truly do not match the colors on-line or in the catalog. This has happened 4 times this past year alone. It was suggested by a sales rep to see if they could send a sample.By this they meant a smaller rug.That would be okay as a last resort because it would entail sending the sample back.Otherwise, I have loved their products for the past 20 years, just be careful with the rugs.Thank you.
This rug is not navy blue as stated. It also is about 5 inches to large. If it wasn't such a hassle to sent it back i would have. Along the sides the backing is showing. I am very disappointed with this item.
The oriental area rug looks very nice in my bedroom. I have been looking for this rose color for quite a while as it is not currently "in fashion." I am very pleased with the quality for the price. The rose color is not an even hue over the entire rug. Because the room is on the dark side most of the time, the uneveness is not evident unless I turn all of the recessed lighting on.
I was a little disappointed with the color. I expected a brilliant red but it was more a burgundy red; however, I still like it. It does shed an awful lot and I hope it will lessen with time.
The colors are perfect and the design is just what I wanted.
I have bought many of these rugs from you and loved them. This one is of very poor quality.It was supposed to be ivory, but it is a terrible brownish rust color. The border is different colors of "ivory". I am returning it and don't know what I'm going to do about replacing it.
I have saved your catalog for 3 years because you showed a rug similar to my current one. I have searched the internet and could find nothing that would match. So I was thrilled to get yours
I purchased the rugs because of the blue color and I needed a runner. The rugs are a perfect match with my furniture and I couldn't be happier with the purchase. I did, however, receive the wrong size on one rug and had to exchange it. I hope I receive the refund but I'm sure I will.
Very pleased with our purchase but can you tell us how to get a couple of bumps out of the rug so it will lay flat on the floor. Also, what can we do to keep it from slipping on the hardwood floor.
Color different than picture
Returned for credit
I was very disappointed with the product when I received it. I don't think anyone even looked at it before it was shipped. The pattern was not centered and some .of the pattern was scraped off and the rug was dirty. I am returning it
I purchased a Aubusson rug recently and I was very pleased with the quality.
I bought a rug in pink almost exactly like this 15 years ago at a neighborhood home improvement store and have been looking to replace it with one very similar for the past 3 years. A Touch of Class is the only place I've found rugs to my liking. It matches my furniture perfectly and gives my living room a fresh look. I had tried to steam clean my old pink rug more than once which is something one should not do. I'll be sure to send this one to a professional rug cleaner so as not to ruin it. The rug was delivered within the week -that is amazing how quick it got here!
I purchased the 2'6"x4'6" rectangle rug in Rose to go with the oval rug previously purchased. However, the colors did not match and I was somewhat disappointed with the rectangle as the color was more brown than rose.
The colors are not as vibrant as shown, but the quality is good, and I love the design. I will definitely purchase more Serena Aubusson rugs in the future.
It is beautiful, even more than in the catalog.
disappointed. It looks like a beautiful rug and seems a lighter burgundy in the catalog than it is. Is is rough to touch and picks up everything. tired of vacumning it preer a softer touch
Quality is poor. Carpet looks moth-eaten.
I have ordered numerous items from Touch of Class over the years. The only problem that I have ever had has to do with the difference between the color of an object as shown in the catalog and what was actually received. My latest purchase of an emerald Aubusson carpet is a beautiful carpet but the actual green is not as bright as the photo and looks more like a Forest green as opposed to a truly bright emerald green. This may sound like quibbling but this was not an inexpensive rug. Otherwise, I highly recommend Touch of Class products.
Wool rugs are always lovely and durable. I am pleased with the distinctness of color and pattern in this rug. It has added a bright spot to my room. Also, for one who has certain odor sensitivites, I was pleased that there was only a slight new odor and that
too dissipated within one week.
Beautiful design. Although colors are not as represented in either the catalogue or on-line, am
still pleased. As others have noted, what appears to be a soft beige is more light brown and the blue has more grey in it and is darker than depicted. Quality of the rug is excellent.
very disapointed in the ivory rug delivered today, not like the picture at all, looks more like a dirty tan,will return , wasted money on the shipping, also disapointed in touch of class! !
The rug was overpriced for the poor quality.
nice rug, but not the color I expected from the picture and from the color listed as "ivory"
The rug I ordered is the right size but the color is darker than I thought it would be, it really isn't ivory as I would call ivory, it is more of a tan color.
I purchased the 2 smaller serena aubusson rugs for my bedroom. I really am enjoying the rugs, they are thick, full color, and exactly what I expected. I would definately purchase these again. They are very high quality. The service was speedy and delivered as promised - quickly. Touch of Class is a "touch of class".
This is a beautiful, high quality rug. I love the pink colors and the elegant patterns. It is a thick rug that feels wonderful when I walk on it. The new pad I bought from Touch of Class probably helps add to that feel. Touch of Class did a great job in sending the rug and pad promptly and well packaged.
Good quality rug I use in my hall way. I have 5 dogs and the rug holds up to a lot of traffic. Cleans well with our Rug Doctor. Have had many of these over the last 16 years as eventually they succumb to the wear and tear and need to be replaced.
I ordered the Parisian Blue rug. It is beautiful and oh-so-luxurious to walk on - very plush. Quality is excellent. The colors are my only disappointment. The rug just isn't as vibrant as the photo. For absolute certain, the border cream color is much darker than the cream/off white of the photo - definitely more beige, as a previous reviewer stated. I am keeping it, though, since I haven't found anything that comes close to my desired color combo of blue and pink with this kind of quality.
I absolutely love this rug. The color and design are elegant. Cushiony under the feet. Have wanted one like this for many years.
These rugs are very beautiful with details. Persian blue is a lovely medium blue which makes the room just pop. I have a ivory sofa and chaise, plus two darker blue chairs. This rug just makes the room perfect!
Beautiful, high quality rug. I have received many compliments!!!!
We purchased two of these rugs--a rectangular and a very long runner. These are much, much thicker than the almost-identical ones we had before. I recommend the thick padding for under them--wonderful! Expect a fair amount of shedding and "fluffies" the first few months, but vacuuming will gradually get the extra fibers up. Colors are as intense as seen in the catalog. A first-rate product!
I am very happy with the rug and the pad; it looks so lovely in my dinning room. I'm glad I purchased it through your company.
beautiful rug, good quality, very thick. But, the color stated as ivory should be beige. the ivory in the photo is so pretty. I was disappointed.
We love the rugs and everyone who has seen them love them too. They are exceptional.
This was a gift for my sister. She has been looking for a pink rug like this for a long time. I bought it for her bedroom and simply loves it. The color and size were perfect and so plush and thick. It also vacuums beautifully. This is my second rug from your company and wouldn't hesitate buying more or recommending anyone to purchase from you. Thank you so much for your lovely products.
This is a goregous rug on my hardwood floor. The hardwood floor shows on each side of the rug and I have the burgundy paris bedspread to help accent the bedroom. This makes a very romantic look for my bedroom.
Received beautiful rug, however, I did return due to size since it was too large, but I am looking forward to receiving the exact same rug in a smaller rug. The colors and designs are so vibrant and rug is very lush. I have my house filled with Touch of Class items including all my cherry office furniture and wonderful wall decorations.
The rug looks beautiful in my room, and makes my room look much more comfortable and colorful.
The rug was perfect in every way! Size, color, design. We couldn't be more pleased with the quality!
Excellent. Just what I wanted. The colors are perfect. Beautiful rugs. Everything matches in the room. Delivered as promised. Thanks
I bought 2 Ivory Serena Aubusson Rugs for the bedroom. I liked them so well I ordered another one in rose. They are very nice, have plush pile and look so beautiful too. I certainly would recommend them to anyone
The rugs look nice, but they shed so bad it's absolutely the biggest mess when you vaccuum. I did not know that they were wool. It did not say that in the catalog. I would never get them again. But I threw away the packaging, so I can't return them. Biggest mistake I ever made. Will only buy synthetic from now on. Am very unhappy. Wish I had my old ones back. Followed all instructions about vaccuuming etc. but nothing helps. Advice me please. Need all the help I can get.
Thank-you! Iam very pleased with our carpets. They look beautiful in our foyer. The quality is good as I knew it would be coming from Touch of Class. Delivery was very prompt & personel in customer service was excellent. I will certainly recomend you to my friends. Thanks again for your great service. Gwynneth Hicks
The rugs I ordered look nice, but they shed something awful. I vacuumed them already several times, as I was instructed by a customer service representative, but no difference yet. I would never order wool rugs again. I ordered these to replace some I had for over 10 years and they never shed at all. I guess they were synthetic. I wish I had them back, but they were getting quite dirty, so I got rid of them when I ordered these. When I ordered these I thought I was getting the same thing I had.
Beautiful rug. Note that this rug does NOT have fringe on the edges. My previous one did, but this is still a great rug!
We bought this rug as a gift for my parents. They have had several over the years. The appearance and quality is excellent. It really adds a touch of class to your home!
I like the rug but the wool lint that keeps coming to the top is herendous. I vacuum it constantly and hope it will stop rising to the top. I was warned but never dreamed it would be this bad.
The rug is wonderful, I have another that I bought 20 years ago and it matches perfectly. Thank you
Just love my new rug. It is very thick and stylish. The shipping was very fast and secured very well. I will doing my rug shopping here always as the prices are right.
I love the rug it makes the room look bigger and it is much warmer. My Wife thought it was a little exspensive. I said you only get what you pay for. I am very satified.
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