5 Stars Excellent

Ash from LA wrote (February 26, 2013):

The art is excellet but again packaging was so bad that it was broken in secon replacement as well. I have requeste replacement with good packaging, but, have not received as of today.

4 Stars Jazz trio

smooth red from GA wrote (February 19, 2013):

great set, looks good on the mantle.

1 Star Great Customer Service

TexasSmiles from TX wrote (November 02, 2012):

This product is such a disappointment. The description in the book is so misleading. Had it not been for your customer service dept., I never would have kept the set. They were so understanding. I think I was crying on the phone. The original product arrived broken...in addition, to being a cheaply made. I paid over $200.00 for these things. Don't let it happen to you. There are no brass accents..just spray paint over plastic. I should have just returned them. What a waste.

5 Stars Jazz Jammin'Sculpture

Samuel Martinez from GA wrote (October 24, 2012):

I purchased the Jazz Jammin'Sculpture because I thought it would be an impressive looking addition to my music room. Initially, my delivery of said item took about one week, which in my opinion, was quite prompt. However, when I opened the box and examined the contents, the saxophonist's arm was broken. I immediately phoned customer service and was assured that they would send me a replacement. A few days later I received the replacement and was very satisfied with it. I must say that my experience with Touch of Class has been more than favorable and I would certainly make other purchases from this fine company. Thank you for your prompt and reliable customer service where your customer's satisfaction is of the upmost importance.

1 Star Terribly Disappointing

Sad in Texas from TX wrote (October 16, 2012):

I thought it was a one of a kind item. However, the shipment arrived with broken pieces and was of such poor quality, I returned the item. To-date,I have heard nothing from the returns dept. No product, no refund, no nothing.