Once assembled, I noticed the holes in the cushion were not placed correctly. As a result, the cushion hung over one side and was flush on the other. I contacted customer service and asked if I could replace just the cushion instead of shipping the entire chair back. They spoke with their supplier, mailed out a replacement and called me to notify me of delivery information. The new cushion is great as was the customer service!
I'm satisfied with the product. The vanity chair looks nice and fits well in my bathroom. However, the color is a little different than I expected; I thought it was white, not off-white. Also, the material is not tight and seems a little loose on the seat, but so far that doesn't appear to be a problem. The wheels move well and the size and height are just right.
Beautiful chair, easy to put together. Love that it has casters. Easy moving around.
This is my second identical vanity chair. I have purchased three altogether - one without a back, and two with backs. The only thing wrong with the other vanity chair with a back is the vinyl has ripped. I will fix it myself, but since my daughter took the first (no back) vanity chair, I have moved the 1st chair with a back to the other bathroom. As you can read, I am very happy with the product. Yes, sometimes you have to tighten the screws, but overall the chairs are great. My first purchase (without a back) was 21 years ago, the second purchase (with a back) was about 11 years ago.
Bought this to match bathroom decor, for comfort and ease of motion.
It lives up to that. Was easy to put together and fits under vanity fine.
Read All 32 Reviews...