Ordering Online We reserve the right to correct pricing and description errors. You can order 24 hours on our web site. Navigate through our web site and select products to add to your shopping cart by clicking on the "Add to Cart" button. When you are ready to check out, click on the shopping cart in the upper-right corner of your screen. You may then review the items in your shopping cart, remove or add more items, and then go through the checkout process to purchase the items in your cart. If you are not yet ready to check out, you may save your shopping cart for up to 2 days.
Phone Orders If you would rather place your order by phone, please call our toll-free line 800-457-7456. Our phone hours are: Monday-Thursday: 6:30am-12am EST Friday: 6:30am-10:30pm EST Saturday & Sunday: 8am-10pm EST For Orders outside the USA: 812-683-3707.
Printable Order Form You can download and print an order form from our site. Click here
Fax Orders You can place fax orders 24 hours a day by faxing your order to 812-683-5921. You will need to complete the order form found in the middle of a printed catalog. Include item codes (Item Codes: Each product has an item code of four characters in bold. Example: M24D. Item codes may appear in the bedding charts, near the end of product descriptions, or before the price of the item). Also be sure to include credit card information and day and evening phone numbers. If transmission problems occur, mark the second fax "Duplicate."
Mail Orders To place an order by mail, complete the order form in the middle of a printed catalog. Include item codes (see explanation above). Also be sure to include credit card information and day and evening phone numbers. Send to Touch of Class®, 709 West 12th Street, Huntingburg, IN 47542-8915. Sorry, we cannot accept c.o.d. orders or cash.
Order Status/History If you want to inquire about an existing order, you may call our Customer Service Department at 800-457-7456, Monday-Friday: 7am-9:30pm EST; Saturday & Sunday: 9am-5:30pm EST. Or, you may check your order status on-line.
Returns and Exchanges Complete the back of the packing slip and enclose it with item(s) being returned. Please return item(s) in their original condition within 90 days. Refunds are for the full merchandise value only. We will refund shipping and handling charges if the error was ours. Be sure to insure return package. Returns via Air are held 30 days pending confirmation of payment of air charges by the customer.
Sales Tax, Indiana Residents Add 7% sales/use tax to the SUBTOTAL (this includes merchandise, gift wrap, monogram, and shipping/handling charges) if you are a resident of Indiana OR if your order is shipped to an Indiana address.
Shipping Rates and Services Standard Shipping and Handling Use the following chart for shipping and handling charges within the contiguous 48 states (for each additional shipping address). These calculations apply to each shipping address. Allow a few days for all boxes to arrive and check packaging. If an item is missing, please call customer service at 800-457-7456 or email us at customerservice@touchofclass.com. Monday-Friday: 7am-9:30pm EST Saturday & Sunday: 9am-5:30pm EST
Total Per Address
Please Add
Up to $25.00
$ 5.95
$ 25.01 - $ 45.00
$ 7.95
$ 45.01 - $ 65.00
$ 9.95
$ 65.01 - $ 90.00
$ 11.95
$ 90.01 - $ 110.00
$ 13.95
$ 110.01 - $ 150.00
$ 16.95
$ 150.01 - $ 200.00
$ 19.95
$ 200.01 - Up
10% of order total
Additional Shipping Charges-Contiguous 48 States Some items are heavier or bulkier than others and require an additional shipping charge. These items are identified as "Heavyweight" and an additional freight charge is shown in parenthesis following the price. This is in addition to the regular shipping and handling charges listed. Items identified as "Truck Freight" are too heavy or bulky for regular delivery. A freight company will contact you regarding home delivery. Include your phone number on order form. "Truck Freight" items are available only in continental USA.
Shipping to Alaska, Hawaii, and US Territories Add an additional $15 to the standard shipping/handling charges for the order. Oversized, heavyweight, or direct ship items are excluded; please contact customer service for shipping quotation.
Foreign Delivery Please call 812-683-3707 or fax 812-683-5921 for information concerning orders with foreign delivery destinations.
Standard Delivery Orders for in-stock items are usually shipped within 2-3 business days. Include daytime phone numbers when ordering. Shipping charges are applied to the first of multiple shipments. Items ordered together may not arrive in the same box.
Express Shipping For an extra charge of $15 per package (less than 20 lbs.), your order will ship via FedEx Air. Allow 3 to 5 days for delivery. This service is not available for: oversize, heavyweight, or bulky items; items shipped directly from the manufacturer; or orders shipped outside the contiguous 48 states.
Direct Ship Items Items identified as "direct ship" are shipped directly from the manufacturer and cannot be gift wrapped. Items will be shipped only to street addresses (no P.O. Boxes); indicate your cross street. Please allow 2-6 weeks for shipment.
